Terms and conditions

1. Legal Information

Company: DéliNatie bv

Address: Kerkstraat 120, 2060 Antwerpen, Belgium

Company number: BE 0686 544 323

Brand: Les Fils des Bouchers

Email: vente@lesfilsdesbouchers.fr

Website: www.lesfilsdesbouchers.fr

2. Purpose

These general terms and conditions of sale govern the contractual relationship between DéliNatie bv (Les Fils des Bouchers brand) and its customers in the sale of artisan charcuterie and related products.

3. Products and Services

Les Fils des Bouchers offers a range of artisan charcuterie products including:

• Artisan beef charcuterie
• Traditional pork charcuterie
• Lamb specialities
• Poultry products (chicken, turkey)
• Derived products and regional specialities

4. Orders and Quotes

Orders may be placed via our website or by direct contact. Each quote request is handled individually. Prices are provided on quotation and may vary according to quantities and product seasonality.

5. Prices and Payment

Prices are quoted in euros, excluding tax. Payment terms are specified on each quotation. Accepted payment methods include bank transfer and other agreed means of payment.

6. Delivery

Delivery times are indicative and depend on product availability and transport conditions. Our products require cold-chain transport to guarantee quality and food safety.

7. Quality and Food Safety

All our products comply with European and Belgian food safety standards. We are committed to maintaining the cold chain and respecting the expiry dates indicated on our products.

8. Complaints

Any complaint must be reported within 48 hours of receipt of the products. We undertake to handle each complaint with the utmost care and to propose an appropriate solution.

9. Data Protection

Personal data collected is used solely within the commercial relationship and is not shared with third parties. In accordance with the GDPR, you have the right to access, rectify and delete your data.

10. Applicable Law

These general terms and conditions are subject to Belgian law. In the event of a dispute, the Belgian courts shall have exclusive jurisdiction.